Agentic AI in Action: Driving Business Transformation with Context-Aware Systems

Agentic AI is transforming decision-making and operational efficiency in the insurance industry. In this session, James will share how his team is leveraging agentic AI to drive measurable transformation within one of the world’s largest insurance companies. Drawing on real-world examples, he will demonstrate how agentic AI systems are being used to enhance decision-making, streamline processes, and deliver value at scale. Attendees will gain actionable insights into implementing context-aware AI systems, overcoming scaling challenges, and ensuring trust in agent-based solutions.